Corporate behaviour

Conducting our business with honesty, integrity and transparency is not only the right thing to do, it is also critical to the continuing development of a business that is responsible, successful and sustainable in the long term.

Corporate behaviour

How are we working to build trust through our behaviour?

Raising standards, leading the industry

Acting responsibly and with integrity wherever we operate underpins our whole approach and forms the foundation of our culture and values as a company. We regard robust corporate governance a key element underpinning the sustainable, long-term growth of our business.

We’ve been focusing on corporate behaviour issues for a long time and this is reflected through the many good practices embedded across our business. For example, our approach to supply chain management, labour practices and human rights were again recognised as industry-leading in the 2019 Dow Jones Sustainability Indices.

Our Standards of Business Conduct (SoBC)  is our core policy document covering areas such as speaking up (whistleblowing), anti-bribery and corruption, anti-money laundering and tax evasion, anti-illicit trade, lobbying and engagement, respect in the workplace, human rights, and political and charitable contributions among others. This is complemented by our Supplier Code of Conduct, which clearly defines the minimum standards we expect of all our suppliers, our Principles for Engagement and International Marketing Principles  as well as supporting procedures, including our Third-Party Anti-Bribery and Corruption (ABAC) Procedure.

We’re always working to remain at the forefront of best practice and build upon our approach to meet new challenges and opportunities. For example, we’ve made good progress recently in strengthening our management of human rights, such as through the updates to our Supplier Code of Conduct, in 2018 to include additional human rights provision.

Our approach

Conducting our affairs with honesty, integrity and transparency is key if we are to continue to develop as a responsible, successful and sustainable business. Our corporate behaviour approach is built on:

  • Delivery with integrity: We’re committed to sustaining a culture of integrity. Our business standards should never be compromised for the sake of results.
  • Protecting human rights: We respect the rights of people across our entire supply chain and our own operations. We have an integrated approach to protecting human rights.
  • Marketing responsibly: We are committed to marketing all our tobacco and nicotine products responsibly and only to adult consumers.

Corporate Culture

BAT in Vietnam is a dynamic and creative team. We respect Vietnamese talents and invest in our employees to explore and develop their capabilities. Our corporate culture is based on 4 principles which provide certainty about what we stand for and a compass to guide our behavior.

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