HR, IT, Legal and External Affairs

Talent are the key assets of our company. We keep offering our people - Vietnamese talent great opportunities to unlock their possibilities at British American Tobacco Vietnam.

Human Resources

Human Resources (HR) at BAT Vietnam is all about how to attract the right local talent, develop them to the next level in their career and retain them in the organisation. To drive an ambitious and vibrant people agenda, we always proactively innovate our HR approach and the supporting tools to ensure that we put in place what is best for our people. As part of a truly global company, BAT Vietnam inherits the best legacy in terms of standardized talent management processes, robust reward strategies, strong learning and development agendas, and talent mobility across different markets within the Group.

Human resources team

Working in HR at BAT Vietnam, you will join a dynamic and innovative team to bring the best global HR practices to develop Vietnamese talent into future leaders and build a winning organisation. As HR Business Partners, you will provide strategic consultancy to all other business functions on their people agenda, drive organizational effectiveness and ensure that our people are listened to, taken care of, and provided with the right opportunities.

Dao Le Duyen
My journey to BAT is a rather interesting switch from a totally different industry. Until now, it is the decision that I have never regretted making.

I was in the hospitality industry for over 15 years before joining BAT. My first position with BAT was HR Business Partner for Marketing in October 2009. During my time with the company, the audacious spirit of the company to challenge the status quo has never failed to inspire me.

After 5 years with the organization, I am now given a challenge that I feel very proud of and honored to accept, which is to be the Head of Human Resources at BAT Vietnam.

Throughout my career here, BAT has given me many precious opportunities to challenge myself, not only in Vietnam but also in other markets. I was the Head of HR for Cambodia, then took the position of Regional Organisation Effectiveness and Talent Manager. These assignments have been very critical in enabling me to reach my current position.
Dao Le Duyen – Head of HR for East Asia Area

Legal & External Affairs (LEX)

At BAT Vietnam, you are not only a lawyer but also a business thinker. As one of our senior counsel said: “BAT requires a high-standard lawyer with innovative thinking, a business mind, ceaseless passion and determination to dig into the ’forest of laws’ until we find the best solution for the business and enjoy the ’Eureka’ moment like seeing 7 diamonds appear at the end of the tunnel.” With the industry’s complex legal environment , the Legal function at BAT Vietnam presents many challenges that can stimulate your thinking and inspire you to constantly upgrade your knowledge and engagement skills.

The legal team at BAT entities in Vietnam provides strategic advice and support in all fronts from corporate governance to marketing and regulatory compliance. Moreover, the opportunity to advise other markets in the East Asia Area (including Vietnam, Cambodia, and the Philippines), and participate in cross-market working groups in the regional and global legal team enable the lawyers to build international/cross-market experience. This is part of the roadmap for you to become not only a great lawyer but also a great leader with a global career.

In addition, other sub-functions in the LEX team, including Corporate Communications & CSR, Security also play an important role in the company business. Experts in the Corporate Communications & CSR deal with key external stakeholders from media agencies to commercial organisations and other business partners on a daily basis. When working in these fields for BAT Vietnam you will be challenged to raise the bar of your communications and engagement skills as well as strategic stakeholder management. A mix of knowledge of PR, marketing communication, internal communication, event management, and diplomacy will maximise your chances of success at BAT Vietnam.

Nguyen Hoang Hue Linh
I joined BAT in 2015 as Corporate Communications and CSR Director. So, I will not speak about my cross-functional experiences and stick instead to my diverse approaches in the area that I am in charge of. I am currently under Legal and External Affairs (LEX), which plays the role of gatekeeper protecting the reputation of the business and company.

At Corporate Communications, a key function at many multinationals, we manage the information flows both internally and externally. It is a very important task as it will impact on how external stakeholders, employees and the public perceive a company.

In addition, my team builds and sustains the company’s reputation through the CSR activities. This, for me, is the most exciting part of my job. As a major international business, we have long been aware of our responsibility to contribute to communities where we operate. At heart of it, we have partnered with media, and NGOs to drive our efforts with many meaningful CSR projects such as sustainable agriculture, gender equality and microfinance, etc. to farmers to help them improve their living standards and knowledge.

Working at BAT, every day I open my mind and heart a little more to take care of both my business and community.
Nguyen Hoang Hue Linh – Corporate Communication & CSR Director

Information Technology (IT)

Information technology team

IT is the backbone of our organization since whether the business can run smoothly depends on accurate and effective supporting information technology systems. Be it operations, production, finance or marketing, IT is the go-to function for all technical issues. The IT team at BAT Vietnam have to interact with regional and global IT teams on a constant basis for exchange of knowledge and latest IT solutions available.