Operations

As one of the market leaders in the tobacco industry with seed-to-smoke operation, Operations function at BAT in Vietnam presents a full range of opportunities and rewarding challenges for those who want upgrade their knowledge and expertise in supply chain to another level.

At BAT in Vietnam, you will be one of the first to get hands-on experience with the most modern production machinery and apply international supply chain process and standards in Vietnam. With BAT Vietnam’s unique joint-venture business model, working in Operations allows you to develop not only your functional skills, but also a commercial mind-set, engagement skills and the ability to convey your expertise and ideas to various stakeholders. You will also interact with international colleagues on a constant basis to share with and learn from the best.

Operations team


Operations at BAT Vietnam is divided into:

  • Supply Network Operations (SNO)
  • Primary Manufacturing Division (which is British American Tobacco – Vinataba (JV) Limited)
  • Secondary Manufacturing Division ( which is Vina – BAT Joint Venture Company Limited)

Supply Network Operations covers supply- demand planning, new product planning, procurement and logistics services. For SNO in fast moving consumer goods (FMCG) like BAT- the aim is to ensure that there is always supply of goods to support sale function, project management to bring in new product whilst logistics services manage the transport of our goods to meet customer OTIF in the most efficient manner. SNO is a global function and the team in Vietnam work closely with regional supply hub to ensure everything is in smooth operations.

The Primary Manufacturing Division (PMD)– operates as an independent manufacturing company under the name of British American Tobacco – Vinataba (JV) Limited. Based in Bien Hoa City, Dong Nai province and in partnership with Vinataba, PMD covers the supply chain from leaf growing and raw materials supply planning to cut rag processing. From here, the cut rag is supplied to partnered factories to produce the finished goods.

The Secondary Manufacturing Division (SMD) – operates as an independent manufacturing company under the name of Vina – BAT Joint Venture Company Limited – completes the road to our market by producing the premium finished products to deliver to our consumers. It also makes up a full supply chain from materials planning and logistics to procurement and manufacturing.

Both PMD and SMD are currently operating Integrated Work System (IWS), which is a world class program for factories in term of efficiency, cost management and high performing culture.

Pham Hung Anh Tuan – Head of Operations, Vietnam Cluster
I joined BAT in 2000 as a mid-career professional, making a switch from a local company to a multinational. In my 20 years at BAT, I have been in various positions across two functions - Operations and Human Resources -- such as Technical Specialist, Technical Manager, Head of Technical Services at BAT – Vinataba, HR Director at BAT – Vinataba JV, Operations Director at VINA-BAT JV and now Head of Operations, Vietnam Cluster. Along the way, BAT has provided me with plenty of functional and leadership training to prepare me for new jobs. On my part, I always seek to equip myself with all-round skills so that whenever a potential vacancy arises, I will be the first name to comes in their mind.

Rotation and promotion flexibly applied in one’s career aspiration is what makes my BAT journey unique and full of challenges. My time as Operation Lead of the TaO project (a programme meant to create an integrated global enterprise) in East Asia has given me international exposure and awareness of BAT Vietnam’s current role, scope of development and contribution vis-a-vis other BAT entities in various countries in the region. Personally, it was a chance for me to hone my relationship building, leadership and communications skills.

So, trust me, even if your background is in Technical, Operations or Manufacturing, there are no limits to your career opportunities at BAT.
Pham Hung Anh Tuan – Head of Operations, Vietnam Cluster
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